Meet the team

  • Head of Resilience and Wellbeing

    Jo-Ann brings over 20 years of corporate HR leadership, including Head of People at a pharma data analytics organisation, plus a Master's in Business.

    She understands that pharma's relentless pressures create burned-out high-performers and disengaged teams. Jo-Ann believes resilience isn't a personality trait but a teachable system that's critical in pharma's high-stakes environment.

    Whether coaching executives through acquisitions or helping teams navigate regulatory pressures, she creates transformational spaces where complex challenges become actionable solutions. Her heartfelt, example-rich approach helps leaders move beyond limiting beliefs and build cultures where emotional strength and collective purpose drive real results.

  • Intercultural Facilitator

    As our Intercultural Facilitator, Emma brings over 5 years of experience helping global organizations break down cultural barriers, including her role as Ambassador for French brand Maison Duculty working with Japanese clients in Tokyo.

    She understands that pharma companies with cross-cultural teams and those expanding into Japan and emerging markets struggle with intercultural challenges that derail collaborations. Emma has witnessed how cultural misunderstandings sabotage promising international partnerships and market entries.

    Emma believes that building bridges is better than building walls. Her expertise in Japanese business culture and emerging markets helps pharma leaders navigate complex international collaborations, providing custom-made tools so cross-cultural teams work effectively and expand successfully into new territories.


  • Founding Director

    As Founding Director of The Pharma Coach, Ben brings award-winning business expertise, senior political advisory experience, and over 25,000 hours of high-performance coaching to help pharma leaders accelerate their success.

    He understands that pharma leaders are slowed down by complexity and bureaucracy while doing back-to-back meetings just to survive. Having worked with SVPs and VPs across every pharma function, Ben has witnessed how talented leaders operate at 50% of their capability because they're stuck being the bottleneck.

    Ben believes the answer lies within every leader. When you stop being the bottleneck, everything changes. His focus is on building unstoppable teams throughout pharma organisations, transforming good leaders into great ones who leave their mark on the industry.

  • Non-Executive Director

    As Non-Executive Director and Advisor, David brings extensive senior leadership and coaching experience alongside his proven record in leading complex strategic initiatives within the healthcare sector across multiple geographies.

    He understands that pharma organizations are struggling with transformation fatigue. Strategic initiatives often fail to deliver on time, within budget, or with lasting impact, leaving teams frustrated and stakeholders questioning ROI. David has witnessed how even well-intentioned change programs create disruption without meaningful results.

    David believes successful transformation requires aligning projects with business goals while developing leadership capability at every level. His expertise in PRINCE2 project management, Lean Six Sigma, and executive coaching ensures pharma leaders navigate complex change with confidence, achieving timely delivery within scope and budget while building stronger leadership teams throughout transformation initiatives.

  • Head of Marketing and Analytics

    As Head of Marketing and Analytics, Tim brings deep biostatistics expertise from Parexel and an MSc in Statistics with Medical Applications to help pharma leaders access actionable insights.

    He understands that pharma teams are drowning in data but starving for clarity. Tim has seen how brilliant leaders struggle to translate complex findings into real improvements that stick.

    Tim creates the proprietary diagnostics that Pharma Coach teams use to help clients improve their performance. He excels at turning complex learnings into bite-size understanding that busy pharma professionals can actually apply, ensuring insights reach leaders exactly when they need them in digestible formats.

  • Resilience and Wellbeing team

    As part of our Resilience and Wellbeing team, Amanda is a registered nurse and qualified wellbeing and resilience coach who has been advising life science and healthcare professionals for over a decade.

    She knows that pharma executives are drowning in relentless demands while trying to deliver life-changing treatments. From volunteering on a hospital ship in Africa to working A&E at Northern General Hospital Sheffield, Amanda has witnessed how even the most dedicated leaders become exhausted and disconnected from their purpose.

    Amanda believes that sustainable pharma leadership starts with personal resilience. Her clinical background gives her unique insight into the physical and emotional toll of healthcare decisions, helping busy executives develop the emotional strength needed to navigate regulatory pressures while maintaining their energy and passion for patient impact.